SmartHub is the newest way to manage your account at United Electric. View your bill, pay by credit card / electronic check, report an outage and much more at your convenience! Available through the web or the 2 major Smartphone App Stores...
Registered already or want to Register? Click HERE to SmartHub
Want to make a one-time payment? Click HERE for PayNow
If you need assistance setting up your SmartHub login, or have questions, our friendly Customer Service staff will be glad to help! Just call 1-888-581-8969 during normal office hours and select option 2.
Paying your bill has never been easier. No more check writing, no more postage and more importantly no more worrying about late charges. Have your monthly electric bill automatically drafted from your checking / savings account or an accepted credit card.
You can register now and manage your recurring draft through SmartHub. Or, feel free to contact Customer Service by calling 1-888-581-8969 during normal office hours.
Call 1-888-581-8969 to pay your bill by phone. United Electric accepts personal checks, credit cards and debit cards. (Visa, MasterCard and Discover)
Mail your check or money order to:
United Electric Cooperative, Inc.
PO Box 688
DuBois, PA 15801
*Notice to Members Making Payment by Check*
When you provide a check as a payment, you authorize us either to use information from your check to make a one-time electronic funds transfer from your account or to process the payment as a check transaction.
At your convenience you may drop your payment into the drop off box at United's Headquarters 24 hours a day, 7 days a week.
Route 255 & I-80
DuBois, PA 15801
Because changes in heating and cooling seasons can cause your electric bill to rise or fall, the Cooperative’s budget billing plan appeals to many members. The budget billing plan allows you to level out high and low periods on your monthly electric bill by paying a fixed, budgeted amount each month. The budget plans begin in May, with the first budget payment due in June, of each year and runs through April of the following year, with the reconciliation of the budget in May. You may apply for the budget billing plan beginning in May, as long as you have a 12-month billing history which has no past due balances. Your budget amount is generally determined by your monthly kilowatt-hour average for the previous 12 months. Each April, your monthly budget amount will be reviewed and adjusted if necessary. All budget accounts must be reconciled to a zero balance by the end of May to remain on the budget billing plan. All accounts are reviewed periodically throughout the year and are adjusted accordingly.
If you are late paying your bill, you will be sent a notice from the Cooperative. If you fail to pay by the date indicated and have not made payment arrangements, the account will be subject for disconnection. Attempts will be made to collect by phone or visit to location. In the event disconnection is made, all charges, including energy used to date, collect fee, reconnect fee, and security deposit, will be required before reconnection.
If you need assistance in paying your heating bills during the winter, you may contact the local office of the state Department of Public Assistance for information on the Low Income Home Energy Assistance Program (LIHEAP). You may also contact United Electric cooperative for more information about this program.