Safety
Safety in your Home and your Community
Have you inspected your extension cords lately? Are you planting a tree and need to call 8-1-1? What do you do in car accident involving wires? Don't wait-Check out our safety pages for these answers!
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PAY BY PHONE: 855.938.3632
Safety
Have you inspected your extension cords lately? Are you planting a tree and need to call 8-1-1? What do you do in car accident involving wires? Don't wait-Check out our safety pages for these answers!
Generator Information
As summer approaches, so do the season's storms and resulting power outages. To support your education efforts on the safe use of home generators and important factors to consider before investing in these major purchase items, including surge protection, please visit Touchstone Energy's webpage and scroll down to the section titled: Cooperative Education and Values animations.
UPDATES
Aerial trimming is an important part of United's right-of-way program. It provides ground to sky clearing in a safe, fast, efficient manner for our almost 3,000 miles of line. Members affected by aerial trimming are notified via mail a few months in advance. This may include a planned outage if our contractors cannot safely trim rights-of-way while lines are energized. Members are generally contacted ahead of time via phone number in our database for these planned outages. There are times when an outage may occur while the helicopter is actively trimming and we apologize for the inconvenience, however performing this type of tree trimming will prevent further outages from occurring in the future. We ask the public to please be cognizant of the helicopter and stay clear of work zones for your safety and ours.
The following substations will be affected by aerial trimming through the end of 2025: Goshen, Graham, and Five Points.
This photo depicts before and after aerial trimming is complete.
Lights out? See a tree down with power lines? Car accident involving a power pole?