SmartHub is the newest way to manage your account at United Electric. View your bill, pay by credit card / electronic check, report an outage and
much more at your convenience! Available through the web or the 2 major Smartphone App Stores...
Registered already or want to Register? Click HERE to SmartHub
Want to make a one-time payment? Click HERE for PayNow
If you need assistance setting up your SmartHub login, or have questions, our friendly Customer Service staff will be glad to help! Just call
1-888-581-8969 during normal office hours and select option 2.
Draft Option
Paying your bill has never been easier. No more check writing, no more postage and more importantly no more worrying about late charges. Have your
monthly electric bill automatically drafted from your checking / savings account or an accepted credit card.
You can register now and manage your recurring draft through SmartHub. Or, feel free to contact Customer Service by calling 1-888-581-8969 during
normal office hours.
Pay by Phone
Call 1-888-581-8969 to pay your bill by phone. United Electric accepts personal checks, credit cards and debit cards. (Visa, MasterCard and
Discover)
Mail
Mail your check or money order to:
| United Electric Cooperative, Inc. |
| PO Box 688 |
| DuBois, PA 15801 |
|
| *Notice to Members Making Payment by Check* |
| When you provide a check as a payment, you authorize us either to use information from your check to make a one-time electronic funds
transfer from your account or to process the payment as a check transaction. |
Night Drop Off
At your convenience you may drop your payment into the drop off box at United's Headquarters 24 hours a day, 7 days a week.
| Route 255 & I-80 |
| DuBois, PA 15801 |
Budget Billing
Because changes in heating and cooling season can cause your electric bill to rise or fall, the Cooperative's budget billing plan appeals to many
members. The budget billing plan allows you to level out high and low periods on your monthly electric bill by paying a fixed, budgeted amount each
month. You may apply for the budget billing plan at any time during the year, as long as you have a 12 month billing history which has no past due
balances. Your budget amount is generally determined by your monthly kilowatt-hour average for the previous 12 months. Each April, your monthly budget
amount will be reviewed and adjusted if necessary. All accounts are reviewed periodically throughout the year and are adjusted accordingly.
Late Payments
If you are late paying your bill, you will be sent a notice from the Cooperative. If you fail to pay by the date indicated and have not made payments
arrangements, a United Electric employee will be sent to your location to collect. A service fee will be added to your bill. In the event disconnection
is made, a reconnection fee and security deposit will be required before reconnection.
Payment Assistance
If you need assistance in paying your heating bills during the winter, you may contact the local office of the state Department of Public Assistance
for information on the Low Income Home Energy Assistance Program (LIHEAP). You may also contact United Electric cooperative for more information about
this program.
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