SmartHub is the newest way to manage your account at United Electric. View your bill, pay by credit card / electronic check, report an outage and
much more at your convenience! Available through the web or the 2 major Smartphone App Stores...
Registered already or want to Register? Click HERE to SmartHub
Want to make a one-time payment? Click HERE for PayNow
If you need assistance setting up your SmartHub login, or have questions, our friendly Customer Service staff will be glad to help! Just call
1-888-581-8969 during normal office hours and select option 2.
Draft Option
Paying your bill has never been easier. No more check writing, no more postage and more importantly no more worrying about late charges. Have your
monthly electric bill automatically drafted from your checking / savings account or an accepted credit card.
You can register now and manage your recurring draft through SmartHub. Or, feel free to contact Customer Service by calling 1-888-581-8969 during
normal office hours.
Pay by Phone
Call 1-888-581-8969 to pay your bill by phone. United Electric accepts personal checks, credit cards and debit cards. (Visa, MasterCard and
Discover)
Mail
Mail your check or money order to:
| United Electric Cooperative, Inc. |
| PO Box 688 |
| DuBois, PA 15801 |
|
| *Notice to Members Making Payment by Check* |
| When you provide a check as a payment, you authorize us either to use information from your check to make a one-time electronic funds
transfer from your account or to process the payment as a check transaction. |
Night Drop Off
At your convenience you may drop your payment into the drop off box at United's Headquarters 24 hours a day, 7 days a week.
| Route 255 & I-80 |
| DuBois, PA 15801 |
Budget Billing
Because changes in heating and cooling
seasons can cause your electric bill to rise or
fall, the Cooperative’s budget billing plan
appeals to many members. The budget billing plan
allows you to level out high and low periods on
your monthly electric bill by paying a fixed,
budgeted amount each month. The budget plans
begin in May, with the first budget payment due
in June, of each year and runs through April of
the following year, with the reconciliation of
the budget in May. You may apply for the budget
billing plan beginning in May, as long as you
have a 12-month billing history which has no
past due balances. Your budget amount is
generally determined by your monthly
kilowatt-hour average for the previous 12
months. Each April, your monthly budget amount
will be reviewed and adjusted if necessary. All
budget accounts must be reconciled to a zero
balance by the end of May to remain on the
budget billing plan. All accounts are reviewed
periodically throughout the year and are
adjusted accordingly
Late Payments
If you are late paying your bill, you will be
sent a notice from the Cooperative. If you fail
to pay by the date indicated and have not made
payment arrangements, the account will be
subject for disconnection. Attempts will be made
to collect by phone or visit to location. In the
event disconnection is made, all charges,
including energy used to date, collect fee,
reconnect fee, and security deposit, will be
required before reconnection.
Payment Assistance
If you need assistance in paying your heating bills during the winter, you may contact the local office of the state Department of Public Assistance
for information on the Low Income Home Energy Assistance Program (LIHEAP). You may also contact United Electric cooperative for more information about
this program.
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